Reservations

Policy of University Inn & Suites Eugene Shap

There is only 2 things that I would do to make this better. Take the door off the bathroom altogether and put a bath mat in the tub. The bathroom is so tiny, it's almost claustrophobic. But the beds, even though the mattress was very firm, were comfy and the pillows were amazing.

Taxes may not be included in the rate and will be added upon arrival to the hotel. Our Lane county tax is 9.5% and state tax is 1.8%, hotel service fee of $1.99.

Check in is 3 PM, Check out is 12 PM.

Please note there is a $10 fee for using the sleeper sofa in the rooms.

Cancellation Policy: Cancel by 3 PM Hotel Time one day before your arrival date. Special Events carry a 7 day cancellation policy. Penalty for failure to cancel reservations within guidelines will result in charges based on a one night stay. No refunds will be made for No-Show or early checkouts. Only service animals allowed with proper documentation.

Your room will be held until 7:00 AM the morning following your scheduled arrival date. If you do not arrive and do not cancel your reservation by the cancellation deadline, your credit card will be charged 1 night's stay plus tax. The remaining nights will be automatically cancelled.